Free shipping on all orders over 249€

Frequently Asked Questions

How long do I have to make an Exchange or Return?

15 days from the date of receipt of the order.

How do I make a Change?

You make the return of the garment you want to change and a new order for the new size / color.

Where can I receive my order?

In the address you choose (home, work, etc), but we do not send to a PO box

Can it be shipped anywhere in the world?

For now we have a limited number of countries to which we send, if your country does not have a shipping method, contact us at shop@okycoky.com and we will notify you when we have a shipping method available

Shipments to the Canary Islands, Ceuta and Melilla

Shipments to the Canary Islands, Ceuta and Melilla generate handling and export documentation costs already included in the final price . It is possible that at the time of collection you will have to pay taxes and duties (IGIC).

How long will my shipment take to arrive?

Delivery times depend on the delivery system you have selected. After receiving an order, it takes one to three days for our Classics team to prepare the entire order and wait for the pickup from the shipping company. Once they come to pick up your order, we will notify you via email and we will offer you the location data if available.

How much are the shipping costs?

It depends on the shipping system you choose, once you have confirmed your shopping cart and provide your shipping information, the system will offer you the different options you have to make the shipment. Import costs, taxes and charges are not included in the price of the articles or in the order costs. These additional charges are the buyer's responsibility. Please check the import costs from your country before placing the order. The shipping company will require you to pay these fees in order to receive the package, not to be confused with additional shipping costs. In no case will we mark the packages as 'gifts' or with a lower price than the real one.

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